Washoe County Regional Animal Services
Hours:
2825 Longley Ln Suite A, Reno NV 89502 Hours
About Washoe County Regional Animal Services
Washoe County Regional Animal Services is a community-focused organization that provides essential care for lost and injured animals. Many reviewers express gratitude for the quick response and friendly demeanor of the animal control officers, highlighting their dedication and compassion. One reviewer shared a heartfelt story of being reunited with a beloved pet, emphasizing the outstanding service and affordable prices. Another praised an officer for going above and beyond to assist during a stressful situation involving a runaway dog. However, there are concerns regarding the front desk staff, with some customers reporting rude and unhelpful interactions. Reviewers noted that the dispatch team often seems short and unkind, which detracts from the overall positive experience. Miscommunication about services and rules has left some customers frustrated, particularly when trying to get help with stray or aggressive animals. Overall, while the officers are recognized as heroes in the community, there is a clear need for improvement in the training and attitude of the dispatch staff to ensure a more supportive environment for pet owners and their animals.
Most Recent Reviews
November 2025
Found a lost dog and called her in. They were pleasant on the phone and came and picked her up quickly. The tech that got her was very friendly!
August 2025
I have a lot of love for these people taking care of my loved one while I had to take care of my business. The price was outstanding. I shed a tear being reunited with my little buddy. I am very thankful for these people.
July 2025
Every time I call to talk to someone here, they are super short, and just come across as angry that you bothered them. I get, maybe your job is tough sometimes, but at least talk to me like a person, rather than another problem.
More Comments(79)
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