Wells Fargo Bank in Reno aims to support customers' financial goals with personalized attention and self-service tools. However, reviews suggest a lack of tellers, leading to long wait times and a lack of care at the teller window. The drive-through services have been closed, and the signage has not been updated, which may lead to frustration. Despite the challenges, the tellers are generally described as nice, and the overall experience, though requiring patience, is seen as positive.
I have never had any problems with this location always have had plenty of tellers to help people.
March 2025
I have never had a problem with this branch. there's a ATM outside and then there's one on the inside door. Every time I went in there there's always been plenty of tellers to help everybody.
April 2024
Not enough tellers. There's a lack of care when you get to the actual window. I left feeling less than after banking with WF over 20 years. Make the app do it all please.
