CVS Pharmacy receives mixed reviews from customers. The staff is often described as helpful, knowledgeable, kind, and friendly. Many note that prescriptions are usually ready and in stock. However, experiences can be hit or miss, depending on the pharmacist. Some employees are wonderful, while others, especially travel pharmacists, are sometimes rude. The location is often overworked, leading to long lines and occasional understaffing with only one employee present. There can also be difficulties with new prescriptions and vaccine scheduling, as some needed vaccines are not listed for accommodation.