H&R Block specializes in tax preparation and aims to maximize refunds for clients. Customers appreciate the knowledgeable and friendly tax professionals, who provide excellent service both in-person and remotely through the Digital Drop-Off service. The local offices prioritize safety with deep cleaning and social distancing measures. Several clients have praised specific tax preparers for their expertise and efficiency. For instance, Angie Herrick has been recognized for her thoroughness and helpfulness, making clients feel welcome and informed. Kathi Smith is also noted for her excellent service and the valuable information she provides for future tax situations. Despite some initial issues with document handling, clients express gratitude for the quick resolution and dedication shown by the staff. Overall, H&R Block is committed to ensuring a positive experience for its clients, whether they visit the office or utilize remote services.
Angie is always great, makes it fast and easy and always pleasant.
May 2024
Angie Herrick is amazing and has done a wonderful job on my taxes every year. She is super knowledgeable and an expert on getting things done.
March 2024
Kathi Smith is excellent. This is the second time she’s helped me. The first time, she gave me a lot of helpful information for future reference in the event that my tax return became more complicated (which it did). She works quickly and accurately. I’ll be dropping my forms off to her every year from here on out.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
