Kohl's is a popular store that offers a wide range of products, including fashion, footwear, beauty items, and home decor. Customers appreciate the store's sales, Kohl's Cash, and easy shopping options like hassle-free returns and free store pickup, making shopping convenient and budget-friendly. The store carries many favorite brands and regularly features items on sale. The store environment is clean, and staff members are friendly, helpful, and welcoming, often going out of their way to assist customers with explanations and service. Kohl's also makes returns simple, especially for Amazon items, providing discount coupons as a thank you. Customers often find everything they need and some extra items, praising the store's selection and helpful staff. The store promotes community involvement through Kohl's Cares, supporting local causes and fostering an inclusive atmosphere where both employees and shoppers can feel comfortable being themselves. Overall, Kohl's is seen as a safe, easy, and friendly place to shop for fashion, beauty, and home products.