PostalAnnex+ in Reno/Sparks is highly regarded for its friendly and helpful staff, especially Carol and Tippa, who are praised for their professionalism, kindness, and knowledge. Customers appreciate the store's great service, noting that they have been mailbox holders for over four years without issues and find it to be a better alternative to the regular post office. The staff makes postal tasks simple and straightforward, making drop-offs hassle-free and inviting every time. Many loyal customers ship packages regularly, including eBay orders, and trust the store for their shipping needs. They also value the store’s ability to assist with reprinting receipts and tracking information when needed, demonstrating exceptional customer service in difficult situations. The store offers a wide selection of items, making shopping fun and more personal compared to larger, impersonal shipping centers like UPS. Customers emphasize that once packages leave the store, their delivery is out of the store's control, which is beyond their responsibility, especially when issues arise with USPS, UPS, or FedEx. Overall, PostalAnnex+ is seen as a reliable, friendly, and convenient option for shipping, mailing, and shopping, with staff dedicated to providing excellent assistance and a positive experience.
Great service. I've been a mailbox holder over 4 years and have never had any issues. They take care of all my postal needs, they aren't any more expensive then other mail services.
July 2025
Carol is a rockstar!!! I I needed to overnight a letter but lost the receipt. I called postal annex to see if they could reprint my receipt and they were able to find the transaction and get me the tracking numbers I needed. Excellent work you guys. This is why I use you when in a bind.
June 2025
I think this is a great & better option than going to the regular post office. Tippa & Carol are friendly & knowledgeable on all things postal.Would recommend highly,Chris Morales🖤🩶
