Sierra Bicycle Supply is a well-regarded bike shop known for its extensive selection of Specialized Bicycles and Turbo Pedal-Assist Electric E-Bikes. Established in 1999, it has built a reputation for excellent customer service and knowledgeable staff. Customers consistently praise the friendly and helpful team, particularly noting the expertise of the technical staff, who can answer a wide range of cycling questions. Many reviews highlight positive buying experiences, with customers expressing satisfaction with their purchases, including eBikes that perform exceptionally well over time. The shop's commitment to customer service extends beyond sales; staff are described as accommodating and willing to assist with inquiries and concerns, even going out of their way to meet customer needs. Additionally, Sierra Bicycle Supply is recognized for its efficient online service, with customers appreciating prompt communication and support, especially during special occasions like holidays. Overall, Sierra Bicycle Supply stands out as a top choice for both new and experienced cyclists looking for quality bikes, accessories, and exceptional service.
Super great guys! Called about getting a bike box and Drew and Kevin gave me one free of a charge along with a tuneup. Much respect for the generosity!
March 2025
Called and asked basic question trying to purchase a bike from him. He was extremely helpful and patient even though he knew I was wasting his time. Highly recommended and I will purchase any feature bikes from these dudes.
November 2024
I purchased a 2023 Sworks Stumpjumper from Sierra Bicycle Supply and was extremely pleased with the service rendered. The shop handled the packaging of the bike exceptionally well and delivered it promptly. The price is the most competitive on the internet. I highly recommend this store to everyone.