U-Pack is a convenient self-moving service for long-distance moves on a budget. Customers load their belongings into a trailer or ReloCube, and U-Pack handles the driving. Multiple reviewers, including those using the service for a second or fourth time, report a great and exceptional experience from start to finish. The move process is described as easy, smooth, and flawless, with timely notifications provided. The customer service team is consistently noted as very responsive, helpful, polite, friendly, and knowledgeable. They provide quick feedback and assist with changes. Drivers are described as very informative, personable, and professional, with no damage caused during transport. The service is cost-effective and beats doing it yourself, though scheduling through different hubs can lack clarity. A key recommendation is for customers to read loading tips, as improperly packed trailers can waste space. The company is highly recommended for any move.
Great customer service pick and storage options were great, drop off as scheduled empties gone in 3 Days.
January 2022
Eliminates the hassle of driving a boring truck over hundreds of miles. Very easy company to work with and would recommend them for your next moving adventure. Thanks U-Pack!
September 2021
The Trailers were delivered on time and the driver put the trailers where we needed them. The destination delivery was faster than expected which make completing the move much smother. At both ends of the move the drivers were courteous and professional. The U-Pack
