The UPS Customer Center in SPARKS is a self-service location where customers can drop off pre-packaged and pre-labeled shipments, create new shipments using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. The center is usually located on-site at UPS distribution or operation facilities. Customers have expressed gratitude for the excellent customer service provided, highlighting how a little customer service can make a big difference. However, some concerns have been raised about the potential impact of a union contract with a significant wage and benefits increase on customer service.
Our packages are frequently cut open, re-taped and delivered to us. It is quite obvious employees are opening them to see if there is anything inside they can hide up their meat wallets on their way out the ineffective guard shack. UPS should hire better employees. Tell the union stewards to shut up and start drug testing.... read full comment
May 2022
Whoever is delivering UPS packages at the villages arrowcreek parkway is to lazy or doesn't know how to READ the addressed packages this is the 2nd time I haven't recieved my package first time sent back to distribution center and I had to make calls everyday for a week until I finally got it Horrible!!.Today my dog food... read full comment
June 2024
I have used the customer service center many times the employee's are great Never had any problems
