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“Ordered online and went to store for pickup. Got the correct battery but I was unaware that the new battery tray was smaller than original. Back to store and we found a battery that fit the tray and gave me the CCA I needed. Cudo’s to the folks working there.”
7:30AM - 9PM
110 Lemmon Dr, Reno
Battery Stores
“Chevy and the team here are definitely good people, always willing to help, and always going above and beyond. :)
P.S Yes the managers name is actually Chevy lmao”
“I called ahead and spoke to a gentleman named Isaiah. It was like I was talking to my own brother. He was absolutely honest, gave perfect recommendations, and made me feel comfortable and informed. Because of this man this will be my go-to battery stop. Thanks again, Isaiah”
8:30AM - 5PM
3795 Mill St, Reno
Battery Stores
“I took my F150 here after the dealer failed to repair and then wanted another $600 in diagnostic fees. They had my truck fixed and back to me within 24 hours. They communicated what they found, what the fix was, and what it would cost to repair quickly and clearly. They also did an oil change.
Will 100% be back when needed.”
7:30AM - 10PM
5010 W 7th St, Reno
Battery Stores
“Went in today to buy wiper blades. Ask to have them installed. I was greeted immediately at the door by a very friendly lady. She searched for my parts and brought me two options. After selecting the blades I wanted she went outside and started to install them. She did some difficulty but found a man inside who was able to help. Overall the experience was easy and quick. I certainly would use this business again.”
“Very thankful for Franklin's help this afternoon! Greeted me with a smile, helped me find the right things I needed, and was overall courteous and kind! Thank you so much (:”
“I recently had the pleasure of visiting the Batteries Plus location in NW Reno, and I must say, it was an experience that surpassed my expectations in every way. Nestled in a safe and accessible area, this store not only provides a convenient stop for all your battery needs but also creates a welcoming atmosphere that encourages customers to explore and ask questions.
From the moment I walked in, I was greeted by a team of remarkable women who exemplified professionalism and dedication to customer service. Their demeanor was warm and approachable, which immediately made me feel at ease. It was clear that they were not just employees but passionate individuals who genuinely care about helping others. Each staff member I interacted with demonstrated a profound knowledge of their products, whether it was batteries for everyday devices or specialized solutions for more complex equipment.
What truly impressed me was their willingness to go above and beyond. They took the time to listen carefully to my needs, ensuring that I received the right products and helpful advice tailored to my specific situation. I observed how they interacted with other customers, patiently answering questions and providing insightful recommendations. It was heartening to see such a high level of customer care in a retail environment.
This Batteries Plus location stands out not just for its impeccable service but also for its extensive inventory. I found everything I needed and more, from common household batteries to more specialized options. The store was organized and clean, making it easy for me to navigate through the aisles and find what I was looking for.
In a world where customer service can often feel rushed or impersonal, my experience at this Batteries Plus was a refreshing reminder of the power of genuine human connection. The employees’ expertise and willingness to assist were remarkable, and their dedication to creating a positive experience is truly commendable.
If you’re in NW Reno and find yourself in need of battery solutions, I wholeheartedly recommend this location. It’s not just a store; it’s a hub of knowledge and support. The team here has created an environment where customers can feel valued and informed. I left with not only the products I needed but also a sense of gratitude for the exceptional service I received. Batteries Plus in NW Reno is undoubtedly the place to go for all your battery needs, and I look forward to returning for future purchases.”
“The 2 gentlemen working were super helpful! They helped me make sure my current battery was in fact not working correctly and then also to find a battery that would work for me!”
7:30AM - 9PM
1996 Selmi Dr, Reno
Battery Stores
“We deal with a lot of parts store. O'Reilly has consistantly given us the right parts, had knowledge needed, has a fantastic warrenty program and very helpful staff. We have weeded out the other big name stores and use O'Reilly exclusively.”
“Made a mistake in the model Victron MPPT controller I purchased. Called the next day to get the correct one and I called just in time for them to make the change. Great service!”
“These people work hard to help their customers.
I was in a bit of a pinch and I had to replace one of my truck batteries. I was pretty surprised how the customer service and helpful staff made my truck repair go easy.
Thank you for your help.
Giuseppe”
“I thought I had a bad alternator and planned to spend a bunch of money on it. But, O'Reilly had a courtesy service and ran a diagnostic on my battery, alternator, and electrical system. They saved me a bunch because that was not my problem. So, while I was there, I purchased other things I needed for my car. They are professional and courteous.”
7:30AM - 10PM
1725 Prater Way, Sparks
Battery Stores
“The customer service, from Jamie and Scottie, was outstanding!! I know I will always get help at this store, and that's why I keep going back. When the store didn't have the item I needed, they reached out to other stores to keep me from driving all over the place. I feel they always take a genuine interest, and I trust that my questions will be answered truthfully. Thank you!!!
I would like to add another review for Amanda! She was amazing, and I feel she went above and beyond when helping me find wiper blades. I truly appreciate her, and I thank want to thank her for all that she did to help me.”
“They are the only ones that had the batteries I need for my 2018 Cougar trailer, the staff is very knowledgeable and courteous, I would definitely recommend them and they will be my first stop when looking for a battery in the future.”
7:30AM - 9PM
7540 Longley Ln, Reno
Battery Stores
“I took in a battery I bought from them a year ago. They were friendly and tasted the battery, which had gone bad. The battery was still under warranty and I was given a new battery for free. They were very helpful during the transaction.”
“I recently visited O'Reilly Auto Parts, and I must say, I was thoroughly impressed. The store was well-organized, and I was able to find exactly what I needed with ease. Whether you're a DIY mechanic or just someone looking for the right part for a quick fix, O'Reilly's has a fantastic selection.
The staff is knowledgeable, friendly, and always ready to assist. I had a question about a part for my car, and the employee took the time to explain the options and helped me find the best solution. Their customer service is top-notch, and it's clear they genuinely care about making sure you get the right parts and advice. Special thank you to, Shelby the store manager! She didn't hesitate to help and get her hands dirty.
Prices are reasonable, and they often have great promotions or discounts, which is a bonus. They also offer helpful services like free battery testing and tool rental, which can really come in handy if you're tackling a bigger project.
Overall, O'Reilly Auto Parts is a solid choice for anyone in need of automotive parts, tools, or accessories. I’ll definitely be returning the next time I need something for my car!”
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“Solder guys that definitely know what you mean when you say , the thingy that's attached to that other part, without asking you, year make and model before they say hello”