O'Reilly Auto Parts Store #2972 in Winnemucca, Nevada, is known for its excellent customer service and helpful staff. Located at 942 West Winnemucca Boulevard, the store offers a wide range of parts, tools, and accessories for vehicle repair and maintenance. Customers frequently praise the store’s staff for going above and beyond, providing detailed assistance, and offering valuable advice. One reviewer shared how a staff member helped diagnose a check engine light issue on their Subaru, providing guidance, mechanic referrals, and additional auto parts, which gave them peace of mind to continue their journey. Another customer arrived with electrical problems in their truck and was impressed by how employees shared their own experiences and offered solutions, saving them from costly mechanic repairs and a hotel stay. The store has also assisted customers stranded in snow, providing necessary parts to repair broken lug bolts on a 5th wheel, showcasing their kindness and reliability in emergencies. During a holiday visit, staff spent extra time trying to find a specific caliper pin so a customer could fix their brakes on Thanksgiving Day, highlighting their commitment to customer needs even during busy times. Additionally, the team has helped with emergency repairs on motorhomes, supplying materials and tools that saved customers hundreds of dollars and time. Besides parts sales, the store offers free services such as battery testing, wiper blade and bulb installation, and check engine light testing. They also resurface brake rotors and drums, and can make custom hydraulic hoses. The free Loaner Tool program allows customers to borrow tools with only a refundable deposit. Overall, this O'Reilly location is highly regarded for its friendly, knowledgeable staff and dedication to customer satisfaction.
Great customer service.. Manager Cam was great and personable. Easy in and out.
June 2025
Very helpful and knowledgeable people that work here. Thank you.
November 2024
Hope you’re all out to vote today! Nevada go and plant hope for the future of your families! Democracy is americas achievement, let it grow, not damage-
