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January 2024 by Tiffany Dunn
Didn't stay in the "resort", just visited the "country store" and was a little disappointed. It's like a little hotel gift shop, not country store. The lady working was the absolute sweetest!
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January 2024 by Kristi Duran
Cute place, food was
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December 2023 by Manije Irani
This review is for the restaurant only. Reasonably priced. Nice atmosphere. I can imagine this place getting insanely busy but we were there at an off hour on an off day and it was the perfect place for a burger on the way home from skiing. Will definitely stop again.
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December 2023 by antonella alegria pinto mendez
Excellent attention!!
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December 2023 by Ana Cekova Stanic
The location is gorgeous, as always! We came here 9 times in the last 13 years. I was very sad to notice that the cabins have gone downhill… the mattresses are very old, uncomfortable, hard as a rock or way too soft with no support. We were in a two bedroom cabin 11, lakefront. The bed sheets were worn out, very poor quality, and even stained. Also, they were not the right size. For instance, two twins we had in one of the bedrooms had large queen size sheets on, so it was very hard to sleep like that, as the sheets and blankets would get all over on two single mattresses in a very small bedroom. The blankets were huge, and did not fit such small beds.The electrical outlets need to be replaced ASAP, as they are so soft, almost nothing can stay plugged in without falling out, and it is also a safety issue, I believe.In addition, we could not find one decent pot or frying pan and had to separately request it. What is the point of renting a cabin with a full kitchen, if there are no cooking tools?! The teflon pans heavily scratched are not safe to use. I would suggest stainless steel or aluminum, along with some silicon utensils, so that the guests do not ruin them. The knives were so dull, it was not possible to cut anything. Also, a few additional bowls and plates could be added.The staff is excellent, but whomever is in charge of the items mentioned above, please take a notice. In the past, the cabins were always very clean when it came, the.bedding, comfortable, and the kitchen with a plenty of kitchen tools. Please make them like that again!Rooms: The bedding needs to be replaced.
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November 2023 by Paul Gonzales
Over cast, but it was still a great trip for November 18, 2023.
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November 2023 by Alan Hennessy
The weather was brisk, but dry, when my wife and I arrived early to embark on a lake cruise on the Dixie. We walked over to the rustic Zephyr Cove restaurant for hot coffee and ambiance. It was a beautiful day and the cruise was a great experience for us and will be a lasting memory.We had lunch and walked on the decks outside while historic information came over the sound system.
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September 2023 by Tejaswini Lele
We have stayed here 4 times, 3 times in cabins and once in RV... and every time we have enjoyed this resort. The cabins are clean and cozy.Location is the best!! Beautiful views of lakes and an awesome beach is always so inviting.This time though, we felt service hasn't been up to the mark. Our cabin's fireplace was not working. Even after letting reception know about it multiple times, no one cared enough to check and see the issue. Other than this, no issues... We will definitely stay here again hoping for a better service next time :)
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September 2023 by bartellj
Great breakfast at an affordable price! I really enjoyed the chorizo breakfast burrito. Service was great and the food came fast. This is a great place to take your family especially if you are staying at the campground across the street.
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September 2023 by sophia chen
On August 18, 2023, we arrived at Zephyr Cove Resort's campground with our children at 8:00 PM. I had booked an Airstream trailer on their website, but there was no one at the front desk when we arrived. We only found my reservation letter with no instructions on how to locate the Airstream I had booked. Fortunately, we encountered a security guard who helped us find our accommodation.The story unfolds as we discovered that the Airstream we had booked hadn't been cleaned at all and was not suitable for occupancy. The kind security guard assisted us in switching to another Airstream, but it turned out that none of the unoccupied Airstreams had been cleaned either. He then helped us contact the management, and they offered us a stay in a cabin. However, all the unoccupied cabins were also uncleaned. At this point, it was almost 10:30 PM, and we had driven for 5 hours to get there. My children and I were exhausted.The security guard continued to assist us in reaching the management, and they finally decided to arrange for us to stay at another hotel, covering the cost themselves and refunding our Airstream reservation. I thought the worst was over.The next day, I called Zephyr Cove Resort to confirm the refund, but nobody answered the phone, and my emails went unanswered. To make matters worse, the hotel we ended up staying at charged us for two nights. Today is August 22, 2023, and the resort has not proactively contacted us or issued any apologies. It's a terrible hotel with chaotic management, and I would advise against staying there.Rooms: On August 18, 2023, we arrived at Zephyr Cove Resort's campground with our children at 8:00 PM. I had booked an Airstream trailer on their website, but there was no one at the front desk when we arrived. We only found my reservation letter with no instructions on how to locate the Airstream I had booked. Fortunately, we encountered a security guard who helped us find our accommodation.The story unfolds as we discovered that the Airstream we had booked hadn't been cleaned at all and was not suitable for occupancy. The kind security guard assisted us in switching to another Airstream, but it turned out that none of the unoccupied Airstreams had been cleaned either. He then helped us contact the management, and they offered us a stay in a cabin. However, all the unoccupied cabins were also uncleaned. At this point, it was almost 10:30 PM, and we had driven for 5 hours to get there. My children and I were exhausted.The security guard continued to assist us in reaching the management, and they finally decided to arrange for us to stay at another hotel, covering the cost themselves and refunding our Airstream reservation. I thought the worst was over.The next day, I called Zephyr Cove Resort to confirm the refund, but nobody answered the phone, and my emails went unanswered. To make matters worse, the hotel we ended up staying at charged us for two nights. Today is August 22, 2023, and the resort has not proactively contacted us or issued any apologies. It's a terrible hotel with chaotic management, and I would advise against staying there.
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September 2023 by Traci Monroe
Lacking anything positive to say…The signage, the entrance, checkin is a complete mess. The Resort is on one side of Hwy 50, the Campground opposing . The line of campers on checkin was extended into the hwy. they require you to walk across the busy highway to check in then back across to the campground side. The staff, in particular Al, seems unconcerned with suggestions or offering a listening ear to negative feedback.If you like crowded sites, with heavy traffic noice, lots to trees to navigate your camper around while right on top of your neighbors, this is the place for you!
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August 2023 by Miriam Minick
Ok so the beach parking was full and they told us to return at 1:30 when boat returned from tour. We did just that. They began to slowly let cars in as others left park we counted 7 cars leaving as the employee allowed 3 cars in..... when we got to the lady working the booth at 1:30pm...She rudely said... we are closed now. We asked her... how is it closed! They had just reopened!!! many cars were leaving and she only let 3 cars in.. All Nevada license plates of course.... we are from California...So if your from Cali... please do not come and spend a penny here since they obviously discriminated us for having the wrong license.....She was Crazy angry, yelling and rude... said ... sorry we are closed. I am Handicapped and there was an open Handicap parking right in front of us. I pointed the empty space to her and told her. I have my Handicapped place card hanging and you clearly have an empty space. She yelled... let me do my job!!!! We are closed....I was discriminated and violated of my handicap rights.. .. have never been so disgusted in my life!!!! Have been here many times and never have I encountered such horrible service or employee. Will never return to this place.. horrible staffI would give them negative 5 stars!
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August 2023 by Maggie Burns
I stayed in a cabin that was walking distance to the beach, which was wonderful. The girls who checked me in were super nice and knowledgeable. The shower in my cabin was dirty and there were small holes in the wall. The bed linens were dirty. The kitchen was small but functional. For what I paid I expected to at least have a clean bathroom and sheets. I probably won’t come back.
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August 2023 by Joey Knapp
One of the most magnificent sunsets of my life, visited in winter and the sky reflecting off the water is unparalleled at that time. Rocks appeared to float in the crystal clear water.
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July 2023 by Russ and Nic
Great location. Beautiful beach. Lots of fun stuff to do. This a a great place!
