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“Bought a pair of boots yesterday for my wife. Got home sprayed them and it tarnished the boot. I should have read the instructions on the container I guess. The boots were not for cold weather and when my wife went out today she discovered this fact. Well now we have a dilema. They removed the spray from the boots and gave us a credit towards a warmer winter boot. Jaclyn gave me a Military Discount on the new purchase. Judith worked so hard to restor the boots back to new. I guess I could have been told no refund you walked outside with the boots, you sprayed them when you should not have sprayed them and you should have bought a cold weather boot. Satisfaction is what we received and this is missing today in a lot of businesses. These two ladies showed what real customer service is today. To all my Military friends out there support this store and ask for a Military Discount on shoes that are listed at regular pricing. Thanks ladies.”
“I rarely write reviews, however yesterday a younger guy, Ciril I believe was his name was impressive. I was in with two co-workers getting them work boots and he was friendly, helpful and knowledgeable. On top of that when we asked about future stock he looked it up and found the answer. Finally once we decided on which two pairs of boots to buy we were waiting in line and since he was not with a customer he came to the counter and helped us there. Couldn't have been more impressed.”
“I came here on Saturday to buy some new shoes since I’m a big shoe enthusiast, and the Co-Manager Taylor was a really friendly person and she helped me find a pair of Adidas Sambas in my size (size 10).
She was super helpful and I was so impressed with how professional she was and she treated me like family!
I will definitely come back here again if I want to buy another pair of shoes again, and I humbly recommend this place if you want all kinds of lifestyle sneakers/boots and great service!”
“Excellent staff. They are so welcoming and nice and even helped me find the item that i saw online. Really appreciate it
Definitely recommended and Will come back for sure”
“Fantastic service and selection. Staff is great, very knowledgeable and helpful.
The amount of shoe options fit any wardrobe needs. Softmoc also provides great rewards programs. Highly recommend”
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“Have always been greeted by excellent friendly knowledgeable staff. Their footwear is great quality and you get what you pay for. Your feet will thank you!! :-)”