“There is a Jonathan at this branch; he is an excellent young man.
He is always smiling and very helpful too. I love his service.
I am thinking of domiciling my account there”
“I can not speak enough about how amazing the people in this Branch are. I just finalized my second mortgage with this bank through Jennifer. She was absolutely amazing, her communication was impeccable and made this entire process feel easy and stress free. Jennifer was there to answer any questions and even stayed late to finish up all our paperwork. I had the opportunity to take a lower intrest rate with another bank but decided on Omista because of this amazing customer service ! A BIG Thank you to Jennifer and the entire omista team !”
“WOW WOW! I received the BEST customer service of my life at this branch in Moncton yesterday withSahil Chhabra. He helped me resolve an issue in such a professional manner !Thank you!- Anabel”
“I wanted to say thank you to zack who is financial advisor. We went after hours of CSR on Thursday. He helped us to get things sort quickly. He went above and beyond. I must agree he should get a raise. I ment actually raise not tim horton coupons or gift vouchers.”
“Long time customer of ING and now Tangerine. Got tired of paying monthly fees for a basic checking account. Anytime I’ve dealt with staff on the phone have been pleased. Only time I go to a bank branch of BNS is to access an ATM. ?”
“I want to take a moment to recognize the outstanding customer service provided by Nicholas Smith at the CIBC branch on Mountain Road in Moncton. Every interaction with him has been consistently professional, courteous, and genuinely helpful.
Nicholas goes above and beyond to ensure that our needs are met, whether it’s answering detailed questions, guiding us through financial processes, or simply making sure we feel valued as clients. His patience, clear communication, and dedication make banking here a positive experience every time.
It’s rare to find someone who combines efficiency with such a personal touch, and Nicholas has truly set the standard for excellent customer service. We’re grateful for his support and highly recommend him to anyone visiting this branch. Thanks Nicholas.”
“I have been a Royal Bank customer for years, along with many of my family members. Their service has always been very good. I’ve had no complaints. Recently, our family experienced the unexpected and have had a lot financial matters we have had to deal with. I can honestly say, every encounter we have had along the way has been exactly what we needed. From the initial financial advisor meeting, to weekly stop ins to the tellers to deal with issues and obstacles that presented over the last several weeks everyone has been lovely and so kind and compassionate. I wish I knew each of the tellers names, because they all deserve recognition for their professionalism and compassion. One in particular we have dealt with a great deal has been Victoria. Exceptional customer service. So helpful, so patient, and so kind. You made what was one of the most stressful times in our lives so much easier. Thank you ☺️”
“This branch is always very busy with a line up. There is one knowledgeable and kind teller I always hope to get as she put a note in my file to use my chosen name instead of my legal one. This seemingly small act demonstrates customer respect and has made my banking experience 100x better!”
“I opened my account online with Neme Hezou. She is so good at her job and very patient and kind. Also, every time I send her an email, she answers fast and helps me immediately. She deserves a raise!”