TELUS

Cell Phone Stores, Internet Service Providers
Hours: TELUS is a telecommunications company that has received positive reviews for its customer service and assistance. Customers have praised the helpful and knowledgeable staff, who have resolved issues efficiently and made the process of getting a new phone or plan straightforward. One customer, based in Alberta, had a positive experience working with Jamie Staton to resolve a phone issue for a family member in New Brunswick, with the problem being resolved in just 15 minutes. Another customer, who had a negative experience at a different TELUS store, was later impressed by the service at another location, where they met a friendly employee named Jane. Customers have also commended the assistance provided by Julian, who helped the customer switch their phones while also training a new employee, and Yash Patel, who walked a couple through the process of getting an upgrade and a new personal cell phone. Uche, another TELUS employee, was praised for her excellent customer service, taking the time to guide the customer through the entire process of getting a new phone. Finally, a customer had a great experience with Zak, who was friendly, knowledgeable, and able to provide the exact plan the customer was looking for. Overall, TELUS has been praised for its helpful and attentive staff, who have made the process of getting new phones and plans a positive experience for customers.

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1. Saint John, New Brunswick