The UPS Store
Shipping Centers ,
Printing Services
Hours:
337 Rothesay Avenue, Saint John NB E2J 2C3
Hours
Wednesday
8:30AM - 5:30PM
About The UPS Store
The UPS Store is a highly praised business that consistently delivers exceptional customer service. Customers highlight the professionalism and dedication of the employees, particularly Tracey and Sara, who have been described as a "delight to work with" and going "above and beyond" to ensure customer satisfaction. The store is known for its efficient, competent, and incredibly helpful staff, making the extra effort to resolve shipping issues and complete tasks accurately, even staying past their shift to ensure everything is done right. Customers are sincerely grateful for the support and level of care they receive, with one stating that the store "more than met" their expectations and that the staff provided a "masterclass in excellent customer service." Overall, the UPS Store is highly recommended for its outstanding service and commitment to its customers.
Most Recent Reviews
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October 2026
Had a fantastic experience. I came in about 10 minutes before closing and had to get a picture wrapped for the next day. I didn't feel rushed by the staff. The girl I dealt with was really sweet and did a great job! Great service
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October 2026
This has been the best customer service I've received in years. I went in with a situation involving sensitive documents, and both Tracy and Sarah not only welcomed me with a great attitude, but they also helped me resolve the issue and followed up until everything was in my hands. They're the best. Thank you.
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September 2026
Tracy and Sara are always very helpful !! Great customer service !!
More Comments(143)
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Saint John, New Brunswick