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February 2024 by Mark Fowler
My wife had to go return a package and was treated very well at this ups store. She had a great experience and highly recommends them ! Cheers
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February 2024 by Marc Blanchard
Tracey, and Sarah are great to deal with, always friendly and courteous
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February 2024 by Crik Nixon
One day i was out taking my sweet grandmother to ship many items out west. We arrived to a warm and welcoming smile from Sara and right away she went on "GO" mode. She analyzed the situation there being over 6 bags of items! Nothing but diligence and professionalism and it hardly took her any time to complete this multi box order. 10/10 service. Ps Thank you Sara for being so kind and patient with my nan, she was very impressed with you :)
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February 2024 by Kevin Emsley
Amazing service. The service felt like I have been a regular customer here for many years. After a day of dealing with the federal government and their bureaucracy and with the issues it caused, I was stressed. Tracy and Sara were fantastic with giving me options and help ship out documents to where they needed to go and within the necessary time frame. They even took my phone number to call me the morning the documents came back.I will be bringing my future business to this store.
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February 2024 by Fernand Pelletier
Awesome team. Thanks Sara
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February 2024 by Shane Cassidy
This shop is my go to for shipping, passport photos etc. The staff there are super friendly and helpful, Tracey got my Christmas presents to my destination on time and Sara got my daughters' passport photos done with great patience and professionalism. Thanks for your help !
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January 2024 by Donald Colford
I want to express how truly pleased and grateful I am for the incredible Customer Service I received at this UPS location. Tracey went “above & beyond” to assist with difficulties getting a parcel delivered overseas for me. I cannot thank her and the staff enough for resolving the issue and so quickly! I would very highly recommend THE UPS STORE on Rothesay Avenue, Saint John, NB.
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January 2024 by Yasir Iqbal
Incredible experience, the staff were amazing! Will be back soon!
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January 2024 by Idris Gueye
Great service and super friendly staff
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December 2023 by Natalie Martin
We had excellent service. Tracey is extremely efficient and helpful. Five stars for sure!
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December 2023 by John Wilson
Forget Staples. When you call this store, they answer, are actually helpful and are pleasant to deal with. I've had many interactions at this store and I always walk away happy. Thank you Tracey.
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November 2023 by Trevor Greer
Tracey and the gang at this location ALWAYS look after my needs in an expedient manner. Their customer service is top notch and their attention to detail is second to none. Their pricing is extremely reasonable, I can't stress enough how much I appreciate all they do. 10/10 Will order here again and again.
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October 2023 by Cynthia Hawthorne
I’ve been helped at this location several times with various complicated things and they are always so knowledgeable and friendly, they make it painless!
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September 2023 by Samantha Dugas Clouthier
I highly recommend going to the UPS store for passport photos. It's cheaper than Shoppers and they are neurodivergent friendly. I brought my autistic son here to have his photos taken, and the owner Tracey and assistant store manager Sara were very accommodating and friendly. Thank you so much! 10/10 customer service.
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September 2023 by Jay Daigle
I've been shipping with the UPS store for a couple years now and have had nothing but positive experiences. Shipments are always scanned and shipped correctly. They also carry great products for shipping which I've bought multiple times. If you are a small business looking for a reliable consistent shipping partner pop in and see them.
