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“Over the course of 2 years I've seen my online business grown and have gotten to know John and the post office staff. Everyone that works here is welcoming and professional. Thank you for all the help over the years.”
“Above and beyond customer service today - thank you Brian for helping with my wedding save the dates and making sure I didn’t overspend on postage. You guys made my day!”
“We had an overnight package that was delayed in transport from another facility to deerfield. When we called the next morning the sending facility in NJ was of no help. Deerfield however went out of their way to get the package delivered promptly. I can't thabk them enough for getting this time sensitive package delivered to us!”
“Basel is such a good employee! He is patient and has such good customer service. We came here to renew our passports and he explained everything to us and helped us out! He is very friendly and communicates very well 10/10 service.”
“I really appreciate the effort of this team from Sean, Laurie, to the delivery driver who honked to let me know he had dropped off a package.
After watching my package bebopped around the Northeast, Sean reached out to let me know he was trying to get it corrected. Laurie was kind enough to deal with my sour attitude and kept me posted (pun not intended) on where the package was at once they had got their hands on it.
Seriously everyone there, thank you for helping.”
“Who reviews a post office anyway... Anyone who thinks USPS is bad has clearly never had to deal with UPS or Fedex on a regular basis. Careful what you wish for! I ship daily, USPS is usually 1/2 - 1/4 the cost depending on speed, location, and commercial account discounts (low cost UPS and FedEx services rely on USPS for final delivery), has comparable phone support (they all make speaking to a human difficult), and their online claims process is much easier and more likely to be approved. This particular post office is well above average in terms of wait times and anything else that matters, and all my carriers are great. Don't the people complaining have a McDonald's review to write? Geez.”
“I was in today for my passport renewal. Sue was amazing. I was stressed when I got there and left feeling like there good people in this world. Who will still go above and beyond!! Thank you again Sue”
“Gary did a great job locating my parcel and was really nice. People who have to come to the failed delivery holding station are rude as heck. The staff were very nice and helpful locating my package. Thanks Gary! Stay awesome.”
“Adam and Michael from the Derry location were very helpful and provided excellent communication about a lost package. Much appreciated, keep up the great service!!”
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“I ship a lot of packages for the company I work for and have stopped into this post office many times. All employees have been wonderful especially Rola who has processed my orders on several occasions.
A+ service with a smile.”