REI is a beloved outdoor retailer that caters to enthusiasts and newcomers alike. With a 100% satisfaction guarantee, the store offers a wide range of high-quality, award-winning REI brand gear and clothing. Customers consistently praise the exceptional customer service, with knowledgeable staff who share their passion for the outdoors. Whether you're in need of expert advice on backpacks, shoes, or any other outdoor equipment, the staff at REI are eager to help. The store is well-stocked, beautifully organized, and maintains a friendly, welcoming atmosphere. Customers have described their experiences as "electric," with employees going above and beyond to ensure a positive shopping experience. From finding the perfect fit for tricky feet to resolving online order mix-ups, REI's dedication to customer satisfaction is evident in every interaction.
They provided excellent help when trying to decide what hiking boots to buy!
August 2026
I am impressed how knowledgeable the staff was with the Thule line. They helped me pick out all the right parts and gave me some great tips for installation. And the staff were really nice and friendly. I enjoyed my experience.
June 2026
Great local place to pick up outdoor recreation gear.