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November 2023 by Mary W
I can get lost-- envisioning all kinds of projects when in a fabric shop ..At Bittersweet, I felt like I walked into a wonderful comfy friend's home. I learned of new products was surrounded by amazing ideas, quilts and FABRICS.. whilst engaging with Randy and Devon ..in the most low key welcoming way.. A delightful find.
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October 2023 by Carrie Ingerson
Very good customer service. No pressure
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September 2023 by Shirley Loranger
Nice owners, nice fabric selection, great place to purchase a sewing machine
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August 2023 by Robin CUTTER
AMAZING new owners. I can not thank them enough for helping me with my machine.
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April 2023 by Nancy Roy
Nice, nice people! First time. My Janome got a cleaning and a zigzag adjustment. At their recommendation, I went down the street to the Post for a nice breakfast. The cleaning was a complete just as I finished my breakfast. GREAT experience!
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April 2023 by Elaine Maurice
I have had multiple issues with several machines and the Bittersweet staff have been so helpful! I highly recommend this shop.
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March 2023 by Linda Riley
I brought my featherweight in for service. I tried to oil my machine and the top screw was impossible for me to unscrew. He gave me a different screw and I now have no problems with oiling my featherweight. So patient and understanding. So lucky they service featherweights!
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December 2022 by Amy Lesniak
I can’t say how happy I am that I finally met Randy/Holly. so so nice esp since the problem was a user error simple fix!Quick service, turn arounds very fast ! thank you
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December 2022 by diane chartier
Asked questions and got answers, very knowledgeable crew. Hope to buy a new machine from them soon. There fabric selection is like a candy store, happy shopping!!
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December 2021 by Charlene Cutting
Dave honors repair of anything he sells. He is very knowledgeable of machines he sells. Feel welcome in shop. Excellent quality of inventory sold in the shop.
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December 2021 by Jennifer Fullerton
Dave and co are knowledgeable, kind, and so helpful! I’d highly recommend them for your next Janome sewing machine.
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December 2021 by David White
Great little shop. Over 100 bolts of fabric. Very knowledgeable on machines and not pushy. Great people and prices.
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December 2020 by Nancy Hassel
My Janome MB4 broke. My husband, who can repair most things, told me we needed to find the best repair shop. I posted on Facebook that I was willing to drive anywhere in the North East but needed to find the best repair service possible. Two different people immediately responded that Dave at Bittersweet Fabrics was the best. They were right.
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December 2020 by Aileen McGurk
What a great place to go to. Even during quarantine the staff are wonderful! I look forward to working with them in the future. Best prices around!!!!
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December 2020 by Christa Wolansky
Dave was great! He fixed my machine very quickly and helped me learn more about my machine and how to use it. He gave me pointers for the right needle for my project. I can’t say enough about the time and patience he showed. He even helped me the following day via email and a phone call. Thanks, Dave!
