Grappone Ford, a family-owned dealership in Manchester and Concord, NH, has been a trusted source for new and pre-owned Ford vehicles since 1958. Known for its transparent car-buying experience, Grappone Ford emphasizes low upfront pricing and a warm, welcoming atmosphere. Customers appreciate the helpfulness of the staff, particularly mentioning salespeople who go the extra mile, such as Toby Ireland and Gabe, who provide detailed support and answer questions without pressure. Many reviews highlight the positive car buying experiences at Grappone Ford, noting the absence of high-pressure sales tactics and fair trade-in offers. Customers have also praised the dealership for its exceptional service, including quick assistance for unexpected issues, such as battery replacements. Grappone Ford values integrity, kindness, and respect, fostering an inclusive environment for all. The dealership is committed to serving its community and providing reliable service, including oil changes and tire rotations, to keep vehicles performing well. Overall, Grappone Ford is recognized for its customer-centric approach and dedication to making car buying a pleasant experience.
