Grappone Mazda provides a highly recommended car buying and service experience. Customers describe the sales process as smooth, easy, and non-stressful, with staff who are friendly, helpful, knowledgeable, and not pushy. The service department receives praise for quality customer service, with friendly and attentive advisors and technicians who thoroughly look over vehicles, making customers feel their car is in good hands. The dealership is noted for offering great trade-in value and ensuring customers are comfortable. While specializing in Mazda vehicles, reviewers highlight excellent experiences even when purchasing other brands, like a pre-owned Subaru. The overall sentiment is overwhelmingly positive, with many customers stating they would definitely return and highly recommend Grappone Mazda to others.
Josh was friendly, knowledgeable and patient. He made the entire process seamless. We would recommend working with him and Grappone!
December 2025
Josh assisted greatly and showed me all colors and types. He was very helpful and always had a great positive mood when I would come in. Highly recommend!!! :)
November 2025
Brittany was wonderful to work with! She explained everything perfectly and made sure I was 100% comfortable. I was given a great trade in value for my previous Honda which made the entire process smooth. Would recommend grappone to anyone!
