Next Level Automotive is a trusted and reliable family-run business that stands out for its exceptional customer service. Located conveniently in Loudon, the shop offers free pick-up and delivery of vehicles during the COVID-19 pandemic, ensuring safety by sanitizing high-touch points. Customers appreciate the thorough inspections and clear communication regarding estimates, which help them make informed decisions about repairs while staying within budget. Many reviews highlight the friendly and welcoming atmosphere, with staff members taking the time to explain services in detail. The quick turnaround time for repairs and maintenance is also noted, with many customers expressing satisfaction with the quality of work, leading to improved vehicle performance. Overall, Next Level Automotive is highly recommended for anyone seeking honest service, clear pricing, and a warm, community-oriented experience.
So glad I found next level to do my automotive work very professional. I love getting all the quotes and approvals before the work is done. Now my son and daughter also bring all of their cars in and they are very pleased with the work. Highly recommended.
December 2025
Visited based on good reviews for small, local shop and could not have been happier with everything and everyone! Went for a thorough inspection of a neglected, higher-mileage car and got so much detail and thoughtful explanations without any condescension and no hard sell. Will definitely be using them for future repairs.
December 2025
These guys go out of their way to get me in - they are more thorough when checking out my car than the Subaru dealership I got my car from. The incentives they offer are like a game - they keep thinking of more ways to keep me coming back. Even giving out $30 dollar incentives for thinking about my friends ($30 for each... read full comment
