“I absolutely LOVE Imperial automotive.
Marc, Mike, and the response if their team are amazing, skilled, and patient.
They make you feel like family and always adress any concerns. I tried out a different shop once because they were closer to me at the time and I will never do that again!
If you want fair prices, great people, and excellent work, look no further!”
“We had a manufacturer's defect on our new 2024 Nissan Pathfinder, purchased in Florida. It was discovered in NH while we were visiting our children.
The frame was cracked and Nissan required that it be towed to a Nissan-approved body shop, which turned out to be Collision Pro. From the start they were clear about the work load and tech availability. They kept the car about a month while we fought with Nissan who blamed us for the defect. We even drove over to take pictures of the undercarriage and the tech came out and looked at it with us, agreeing that it didn't seem like there was damage to the car that would have caused a cracked frame.
Tammy kept in touch with us AND Nissan, but Nissan of America didn't do well communicating. In the end, we declined to repair it (as Collision Pro agreed). We asked for a replacement from Nissan and it was towed somewhere else where Nissan took over.
During a very unique and stressful time, we were grateful for the help and communication from Collision Pro.
Thank you.”
“I was unfortunately the victim of a hit and run on my Jaguar. I am more than grateful to have had the opportunity to have 603 repair my car. I could not be happier with the results! It looks brand new, absolutely stunning anyone needing bodywork you will not be disappointed here.”