Best Western Concord Inn & Suites offers clean and comfortable rooms, some equipped with a microwave, fridge, and coffee maker. Guests appreciate the friendly and helpful staff, especially during unexpected situations like snowstorms. The hotel’s location is convenient, close to shopping, skiing, and just outside Boston, making it a good base for sightseeing and outdoor activities. The breakfast receives positive comments for being good and saving money on dining out, though some suggest it could be more plentiful with additional options like dried fruit and yogurt. Rooms are generally well-maintained, but some guests noted issues such as broken sink and tub drain plugs, pet hair, and noise from highway traffic in certain rooms. Accessibility for handicapped guests was a concern, with some finding the bathroom facilities inadequate. The hotel’s Halloween decor adds a fun touch, and guests find the overall experience friendly and enjoyable, making it a popular choice for travelers in the area.
I brought my son and his best to stay at the best western for his bday I called to confirm and they upgraded our room and decorated the room with out me asking thank you so much for making my sons birthday even more special and unforgettable. I’ll definitely will be back ❤️❤️
March 2026
This is easily the best choice in town. It's close to everything (though it's hard not to be in Concord) and it's absolutely the best value for money. The staff went over and above and we felt very well taken care of. Any time I'm in Concord, this is where I'm staying.
February 2026
The staff at this Best Western really go above and beyond to be helpful, thoughtful, and kind. The breakfast was good and my kid loved the pool.