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“Great customer service I called to see if they can still give me a few minutes before they close the store because I was coming from Massachusetts and they said yes we can still come. They were so nice and gentle and very helpful in finding the right nitro gas for my rc car, me and my fiance will definitely comeback to this store!!”
“I went to buy a Stitch doll for my significant other. Harmony helped me through the entire process with kindness and heart. Holly made the checkout process very easy and fun with talks of Lilo and Stitch and musicals. Two stellar people who would make me come back to the store. Thank you!”
“We love coming here! Hana is the absolute best, we appreciate her kindness and she has truly gone above and beyond for my kids. She has made this a special place for us, I hope Build-A-Bear knows what a gem they have with her as their employee.”
“Wide selection of books and collectibles and toys for little ones and adults, though they have done away with their searching computers to find books and what shelves they would be on. An associate helped me find what I was looking for and let me know how to read the book series I'm starting, very helpful. The store was immaculate when I went in and the atmosphere was quiet and lovely.”
“Clean parking lot and inside the store. There are SO many books to choose from. I was in search of "Yankee" magazine. My Colonial Fffes and Drums, Middlesex County Volunteers, was in this latest issue. I learned that Barns & Noble sells quite a variety of magazines. I was excited to locate the Yankee magand a photo of Middlesex County Volunteers Fifes and Drums There's also a Starbucks with seating too.”
“Purchased four specific mothers day cards...One for my wife and three more for my daughters. One of them I needed for my youngest daughter as it was her very first Mother's Day and this store had just a card for that.”
“Solid selection of comics, tons of magic cards and pokemon cards. Some dice are open to make your own sets as desired. Lots of board games and figures. Space to play magic tournaments. Plenty of parking most of the time.”
“Great place to go for a lot of different items That are really expensive unnecessarily expensive that you can get for a decent price Staff they are pretty nice not all of them I think I would take the opportunity to get everybody on the same page when it comes to being Positive is possible Other than that, it's a great place to go for all different kinds of stuff toys linen shoes Socks electronics decor clothes And they have a wide variety You can't even normally can't find anywhere else For all you people with a sweet tooth”
“Great going here, mainly cause I went with my friend named Josh and made a fool of both of us. The staff are nice and friendly, though like most teenagers/ young adults they did kinda seem a little tired, but that's ok, working a job in a toy store can tend to be stressful at times. Always love stopping in every now and then!”
“5 stars for Tristan at the location in the Mall in Manchester. We lost my child’s brand new eyeglasses while shopping in the mall and were checking the toy store. Tristan at the cash register helped us look, even getting on the floor to check under shelves which was not expected but very appreciated! We didn’t find the glasses but I left my phone number and the next day Tristan called to tell me the glasses had been found in the store! Thank you so much Tristan for your help and kindness!!”
“We purchased a remote controlled truck for our son for Christmas and it didn’t have a charger in the box. I emailed them with the issue. They emailed me back right away and offered to mail me the charger at no cost. Wonderful customer service! Will definitely purchase more products in the future!!”
“Andy at the GameStop next to TJ Maxx is awesome! Was very kind and solved all my issues!! Definitely found a great worker so I hope management see’s that! Thank you”
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“Great place for collectibles. Its small size doesn't take away from the fact it's a great place. Jerry (the owner) is very enthusiastic and very friendly.”