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November 2023 by Rich D.
Cute little Bank with drive thru. Great location in Franklin. Convenient for running errands around town.
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March 2022 by Jason DeFosses
Have been doing business with them for years! No issues, and the staff at the Franklin branch is excellent!
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March 2021 by Joseph Hoffman
Money Money Money Money Money - Money.
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January 2021 by Margaret Manfra Smith
The tellers are not very helpful and a little bit snobby
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December 2020 by Jay Edward
Love my bank I guess
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September 2020 by Shay Rye
Very rude. Doesn’t listen to anything you say or ask.
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January 2020 by Matthew Dickey
This bank is predatory with overdraft fees by manipulating the order in which your account is drawn and deposited. Customer service is a constant loop of empty apologies and inaction. Citizens has already paid out nearly 140 million in class action lawsuits because of this very problem and they are still peddling the same garbage today.
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December 2019 by Tristan RicardTristanR
I transferred banks recently. When I walked in I was greeted by Nicole who was more than friendly and helpful aiding me through the process. Our encounter was the perfect example of outstanding customer service. Well done Nicole!
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September 2017 by Vicki B.
their drive through is slowed than death. seriously you would think they were printing the money themselves !
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November 2016 by John Murray
Clean, friendly, secure, atm
