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“Outstanding variety of products from lawn and garden care to pet supplies, the staff are very knowledgeable and efficient, my only recommendation would be to call ahead of time if there is a very specific product you are looking for”
“Got two bonded guinea pigs from there and they do so well! You can tell when a place treats animals well. The employees were super sweet and made the process fast, looking to adopt more. Adopting from here was the best decision i made”
“I have to say the customer service hit a new high. I recently purchased, among other things, a new leash for my Golden, then left it in the cart. It was going to be extremely difficult to get back within a day or two. Kurt the manager says.. no problem... I'll deliver it tomorrow. My goodness. Thank you Kurt...”
“The store is very big. They have a lot of different animals and all of them are very well taken care of. I sold my axolotls there last month and the costumer service was great. Would recommend”
“Love coming here, always have good stuff and pet first establishment but it sucks when you go to spend the money it cost to buy pet stuff and the workers act like your annoying them for asking 1 questions and get mumbles for answers.”
“Since my dog's first time at the groomer was with the Pet Smart team. I've never taken her anywhere else because everyone is so attentive to my fur baby, even though she hates being groomed. Keep in mind this names: Peyton and Savannah they are the best!!!”
“The store was clean and organized. Maggie greeted me with a smile and even offered me a basket while I was juggling reptile supplies. The manager kindly offered to help me carry my items to the car. While I declined, I truly appreciated the gestures. This level of service is why I prefer Pet Supplies Plus over other pet stores. Thanks!”
“Tammy & others that are at Gimme Chews could not be more helpful. They all clearly have a passion for animals and are willing to go above and beyond to help pet parents make good choices with their pet’s food etc.”
“We requested a curbside pickup and dealt with Gosha. She was amazing and picked out exactly what we wanted. Her service was outstanding. She was attentive, friendly and very polite. She is definitely an asset to the store. Thank you.”
“The staff is amazing here. A special note of gratitude for Sky and Nick for going above and beyond and giving customer service a.goood name ♥️. I highly recommend this store.”
“They always take good care of our dog, Coco, whenever we take him in to get bathed, nails cut, etc. He always comes back clean and happy. It's also a good place for him to socialize with other dogs. They always treat him respectfully.”
“Plaistow store is the most customer friendly in the area, the associates and cashiers always offer assistance and are always pleasant. I was assisted on 3 different occasions by Susan, Mark and Zack all of whom were pleasant, friendly and accomidating. thank you all for consistently being helpful and pleasant, it is much appreciated and a pleasure to visit your store”
9AM - 9PM
290 S Broadway, Salem
Pet Stores
“The store is always really clean and associates are friendly. Shelves are hardly ever empty and their prices are not terrible. Trainer Jillian is fantastic! She's very professional and explains everything really well.”
“Love that they sell my dog's favorite fresh food Ollie with many different flavors varieties! Price is reasonable too!! Staffs are always friendly and helpful. 5 star!”
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“Huge selection have beautiful reptiles all sorts of morphs. Purchase the ball python here and very happy with it. It appears to have been cared for very well and has a wonderful temperament. I would absolutely purchase another reptile here.”