“We had an awesome experience purchasing a new Weber grill. Such an easy, quick purchase and the free setup and local delivery were so appreciated. They even took away our old grill and switched the propane tank. Amazing service. Buy locally!”
“Chris - the woman waiting me was so helpful and friendly. I drove 35+ miles for a particular item and we struggled trying to find it, I was willing to give up but she wasn’t and found exactly what I drove up there to buy. Excellent customer service!!!! The gentleman working at the time was most helpful and offered to assemble the item, and then carried out to my car. It’s been a long time since I’ve received such awesome customer service! Truly the Most helpful employees!”
“I really enjoy shopping at this store! The manager is consistently very knowledgeable and helpful, and the staff are always friendly. Recently, I was searching for a very specific item and called ahead; the manager had it prepared up front, and they kindly offered to bring it to my car. The store is always clean, and they consistently have the best plants in town. Great store!”
“I had to come on here and do a review. If you are looking to remodel or paint your home, this is the place to go!! They always have what you need, and if they don’t, they will order it for you, and the item arrives within a week. And if you are wanting to paint the inside or outside of your house, ask for Candy, she is AMAZING!!! She is so knowledgeable and so patient!! Over the winter I repainted the inside of my house, and currently (this spring) I am doing the outside of my house. They have such a huge selection of colors!! Like any color you could imagine!! But narrowing down the exact shade of color, is much easier said than done (especially for me, this is why I say she is so patient, lol) But Candy is amazing, so is so helpful! And has such great tips for helping to pick out that color that is just right in what you’re looking for.”
“My husband and I had a house built (AMSbuilders… John Hardy and Sons) in Weare NH. We used Country 3 for our kitchen cabinetry. Gerald was so great to work with. He was very knowledgeable and helped us through the process! All of the paint was purchased along with other supplies! It is a great place and we are glad to have it close by!”
“What a helpful staff! I had a leak to deal with at my parent's house. I went in, explained what I was looking for and they really helped me out of a jam. Please check them out, they know what they're doing.”
“I mostly go on the convenience store side, but they've got a kitchen that makes fresh, hot food (and cold offerings too, I belive), as well as orders to go. Good food at reasonable prices. Decent beverage and snack selection too!”
“I have begun to rely on Lumber Barn Building Supplies regularly for tools and equipment for my gardening business, truck maintenance, and interior paint for my house, and they’ve consistently gone above and beyond in ways you don’t expect from any old supply store. One time I brought in my Milwaukee mini chainsaw because I wasn’t thrilled with its cutting performance. As soon as I finished describing the issue, one employee picked it up and exited the store, walking all the way across the lot to the nearest tree by the road to give it a try himself! On another visit, I was looking for lime-wash paint, an uncommon product. After confirming they didn’t carry it, an employee checked online and directed me to Home Depot, which had it in stock that day. That level of honesty is rare and much appreciated. They carry an impressively broad selection and I really appreciated that they test equipment at the time of sale to make sure everything actually works as they did with the backpack blower I purchased there. Knowledgeable, practical, and personable, the staff at Lumber Barn have earned my trust and my repeat business.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.