TD Bank provides quick service with a small-town feel, where the staff is friendly and willing to have a chat. Customers report awesome and extremely helpful customer service, with staff members who stay late to help and go the extra mile. The bank is described as a great branch of a terrific bank, with many benefits including the instant replacement of a debit card if needed. This proactive security is noted, with the bank calling to verify suspicious activity. Staff members process things quickly and expertly, ensuring everything works perfectly. They are efficient, make time available for customers, and handle matters like refunds with expertise, which can make a customer's month. The helpful and impressive service over many years leads customers to agree with TD Bank's claim of being "America's Most Convenient Bank." The atmosphere is not the same feel you get from other big banks, with a personal touch that includes small, kind gestures.
Katie and Kim were awesome! They stayed late to help my nephew open up two accounts! Awesome customer service and extremely helpful!
April 2024
Small bank, cozy and friendly feeling. understaffed at times but the staff do their best.
February 2024
Quick service with a small town feel to it, where you feel like the staff there wouldn't mind having a chat with you. Not the same feel you get from big banks like B__of A__ .
