Sam's Club Tire & Battery is a reliable wholesale club that offers a wide range of products and services. Customers appreciate its great inventory, which includes a gas station that is often more convenient than nearby competitors. The store features a convenient scan and go system, allowing shoppers to scan items using their phone app, pay, and walk out without waiting in lines. While the layout might take some getting used to, staff members are generally helpful and friendly, even if they are often busy. The store provides excellent customer service, as exemplified by staff who go above and beyond. For instance, a staff member assisted a customer with a fraudulent credit card charge by calling the company involved and advising them on how to report it, demonstrating a high level of care. Additionally, the manager is praised for being professional, quick to help, and attentive to customer needs, especially in emergency situations such as tire problems. Customers feel confident returning for tire repairs and other services, highlighting the store’s commitment to providing helpful and efficient support. Overall, Sam's Club Tire & Battery is valued for its good inventory, helpful staff, and convenient shopping options.
