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January 2024 by Travis Neale
Called to see if they had certain laptop in stock told me to "call back later we don't have time to look" obviously place don't want to sell anything to me and has no care about a customer. Won't be back!
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July 2023 by John G.
Was looking for a new printer and had questions as I have an older Mac and only a few printers still support it Ron was very patient and answered all my question.
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January 2023 by Amy DeLaRoche
I have to share this positively amazing experience at the Staples in Keene NH. After over 25 years in the service industry working for Marriott Int'l I have had very few opportunities to give a 5 star review. I called the store on Sunday morning in a panic because the Staples in Gardner informed me that my order was not printed properly due to a broken printer. I needed these prints for my class on Monday and due to the late notice I became desperate! When I reached Chris at the Keene Staples I explained the situation and asked if there was any way he could help all the while knowing that it was a slim chance especially with the busy holiday printing season in full swing. Chris remained calm and told me he would do his best and asked me to send him my documents. I emailed them over immediately. Chris then proceeded to call me back leaving a message that he had a few questions. I decided to drive to the store. When I met Chris in printing he was professional and was juggling multiple people and projects at this point I knew I was a huge inconvenience yet he never made me feel that I was. I ended up staying and to my surprise many of the documents were not formatted to the correct size which he was able to rectify. He completed my job and even took the time to show me how to download Staples Connect App and get my teacher benefits! I also received a discount on the printing job that day. I noticed on his name tag at check out that it said General Manager as his title. I am always teaching my students "A great leader leads by example" and that is exactly what Chris did. He saved my project! I witnessed him help so many others that day as well. I will make it my priority to shop this Staples in Keene before going anywhere else. Thank You!
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December 2022 by Nick Morgan
Quick in-and-out for some blueprints!
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June 2022 by Bruce Rokes
It's a great place to shop for home office supplies.
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November 2021 by J H
Rude. Elise did not acknowledge me at the counter and carried a full conversation with a woman.I agree with the below reviews; if I could give negative stars I would.
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July 2021 by Mike's Bee's
The staff here can be very helpful.
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July 2021 by Elle Craig
I went today and within the 5 minutes I was in there, I was profiled and followed around. There was no one else in the store so it was obvious. My partner was rudely approached by an employee. Usually I go here to do some printing, I'm gonna have to find other means to do that if staples feels it's okay to treat customers like this.
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December 2020 by Terry Lonely
Pretty helpful, they cleaned out my computer a while back as well as they helped me upgrade an older computer. They also have lots of office/school supplies. Only downside is that most of their gift cards are invalid.
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December 2020 by Gary Morse
Very helpful staff . Clearly well kept adequate staffing
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August 2020 by Lisa Wallace
They are horrible, they're not helpful and their costumer service is deplorable, also very rude when speaking to you, if I could give negative stars I would
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June 2020 by Boston Parisi
Bad Section of Items, but printers, printers and more printers
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April 2020 by Nick Miller
Went in with model Number of my all in one. Told them what i needed. They sold me the wrong drive. Usless. May as well have just done it on my own threw amazon. First and last visit. Wasted my time.
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April 2020 by Rachel Smart
Excellent service! I went in for an exchange and the process was smooth and quick! Staff was very friendly
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March 2020 by Christopher Ramsey Sr
Appreciate the staff helping me find things and then giving me room to decide what I want.
