Staples is described as having very pleasant, helpful, and patient employees. Customers report excellent service from tech representatives who walk them through questions and assist with setting up apps. The staff is noted for being professional and calm even when juggling multiple projects during busy times, never making customers feel like an inconvenience. They are skilled at answering technical questions, solving problems like formatting documents, and providing guidance on benefits and discounts. The products are marked well, making for excellent ease in finding items. The store provides positively amazing experiences, with leadership that leads by example to save important projects. This service inspires strong customer loyalty, with shoppers stating they will prioritize this location. The overall experience is rated as five-star.
The associates are always upbeat and knowledgeable. They work great as a team to find my item of purchase. It was a SHAMWOW experience.
July 2026
Called ahead to see if they had an item. Yes, they did. It was waiting at the counter ready for checkout when I got there.
June 2026
I visit Staples in Keene often, when I have Amazon returns and Chloe is at the counter she is always upbeat and cheerful…Always has a smile and super customer service…Enjoy dealing with her!!!
