Staples is described as having very pleasant, helpful, and patient employees. Customers report excellent service from tech representatives who walk them through questions and assist with setting up apps. The staff is noted for being professional and calm even when juggling multiple projects during busy times, never making customers feel like an inconvenience. They are skilled at answering technical questions, solving problems like formatting documents, and providing guidance on benefits and discounts. The products are marked well, making for excellent ease in finding items. The store provides positively amazing experiences, with leadership that leads by example to save important projects. This service inspires strong customer loyalty, with shoppers stating they will prioritize this location. The overall experience is rated as five-star.
Great customer service from David and Dominic. Both very professional, knowledgeable and great sense of humor. Definitely recommend Staples in Keene for anyone needing IT services. Love my new laptop.
March 2026
Extremely helpful sales associate and cashier. Items I needed were in stock. Convenience of returning Amazon products is great.
March 2026
Everyone at the Keene Staples store were so helpful and kind!!
