TD Bank receives mixed reviews regarding customer service. Some customers report very positive experiences with staff who are willing to help without an appointment, taking time to ensure comfort with decisions and making banking fun. These interactions leave customers feeling confident for future needs. However, other reviews note inconsistent service, such as unreturned phone calls. The bank itself is a major provider with many convenient locations offering a full range of retail and commercial banking services.
In person, I always found them helpful and available. There are many ways to contact TDBank, if you have a problem. Anyone can help with any issue in any branch because they have access to accounts, or they will ask a supervisor. I also like the many locations TDB has and extended hrs, especially in Keene.
October 2024
I had a great appointment with Venette. She was extremely helpful and essentially condensed three appointments into one for me.
September 2023
We had no appointment but Michael was available and so willing to help us. Took longer than we expected but he helped until we were comfortable with the decisions/changes we had made. We will definitely feel comfortable for Michael to handle any questions/changes we need to make in the future! THANK YOU!
