“Absolutely outstanding service. Purchased my car 7 years ago, its an older model. Any time there has been an issue they were kind, considerate and reasonable. Penny, Kathy, Justin, Bonnie, George, Jody Goodnow (mechanic) and Anthony have all been super pleasant and professional. Each one deserves a raise... and 5 stars! Thanks ya'll <3”
“I couldn’t be happier with my recent car-buying experience, and I have to give a huge shoutout to Shane for making the entire process so enjoyable!
I submitted a request for information on a Sunday, and Shane called me that same day. Every other dealership I reached out to waited until Monday, so his responsiveness immediately stood out and I knew he was the one I wanted to work with. From our very first conversation, Shane was kind, knowledgeable, informative, and incredibly communicative. He made sure I had the information I needed without ever making me feel pressured, and somehow managed to make the car-buying process actually fun!
Shane may be a newer member of the Keene team, but you’d never know it from the way he works. With 13 years of experience in car sales, he brings a level of professionalism, expertise, and customer service that is a tremendous asset. He is truly a great addition to the team, and I hope management knows what a gem they have in him!
I also want to recognize Roy in financing, who was absolutely impeccable. He was professional, thorough, and made that part of the process smooth and straightforward.
At the end of the day, I drove away extremely happy with my new purchase and even happier with the experience I had getting there. If you’re looking for a dealership where you’ll be treated with respect and have people genuinely invested in helping you, I highly recommend working with Shane and Roy. Five stars all around!”
“always they check with me to explain choices.
AND I decided to splurge on an interior detail.
OMGoodness - i have my old new car back - amazing.
thank you Kathy”