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July 2024 by Paddy Gagne
I would love to tell you about my experience with Jody she is fabulous she's smart she knows what she's doing she saved me she's polite she knows the ins and outs of the cell phone and your troubles and patient and she's beautiful on top of it please never let her go she is an asset to Verizon and that's coming from my heart and soul Jodi you're the best
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May 2024 by Sa Lee
Went in for range extender which verizon 800 service rep said would be free. They tried to charge me for extender, put me on a more expensive phone plan, and even asked if I knew my credit reporting agency password so credit freeze would be lifted to get me on more expensive plan! These people are crooks
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April 2024 by Brian Prescott
Awful hours, terrible service.
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March 2024 by Samantha Spielberg
I showed up at this location 10 minutes before they closed. Jodie and Sydney were working at the time and they both insisted that I stay for as long as it took to help me. In particular, Jodie stayed with me until ~1 hour past closing time. I apologized a few times for arriving so late in the day, but Jodie was so patient and happy to help me. She ensured that I was able to switch from one carrier, over to Verizon, with no snags. While we waited between steps Jodie and I had a wonderful, human conversation. I can't express how kind and friendly both Jodie and Sydney were. I'm a very happy customer!
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March 2024 by Michael Wilson
Condescending clerk, Only recommendation for phone not charging properly was “you don’t have insurance, you need to buy a new phone” found 9 possible remedies on-line, none were buy a new phone. Retailers just read the script. (Waited 20 mins 3 clerks on I was 3rd customer)
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March 2024 by James Devlin
Closed at 5:30 pm on a Thursday.
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January 2024 by Kimberly Hier
Saw add for free Samsung 23 with the exchange of any Samsung phone. Then told we didn't qualify because we had the 60+ unlimited instead of regular unlimited!! Well we are 60+. And the add didn't say anything about being disqualified because we were older. It just said you had to have unlimited. Which we do. Such a scam. Ready to go back to our other carrier!!
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October 2023 by L M
Unhelpful and rude. FYI Mr. Sales Rep: I waited on hold for > 1 hr before a rep came on the line from the "loyalty team"
Overall have been very unhappy with Verizon and will be disconnecting when this contract ends.
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October 2023 by Ryan M
In and out. Had what I needed plus a couple extra things. ?
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October 2023 by Lisa May
Unhelpful and rude. FYI Mr. Sales Rep: I waited on hold for > 1 hr before a rep came on the line from the "loyalty team"Overall have been very unhappy with Verizon and will be disconnecting when this contract ends.
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August 2023 by Michael Donnelly
Jodie Jacobs is a fantastic human being and was able to solve our technical difficulties with ease and a smile, thanks Jodie!!
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July 2023 by A B
Decent
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July 2023 by Michael Wallace
The representative was great.
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July 2023 by Zach Johnson
No service in 99% of Cheshire county
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July 2023 by Tech 86
Great help with phone setup
