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March 2024 by Chris Mullaly
I recently had the pleasure of being assisted by Ron at AT&T, and I cannot sing his praises enough. From the moment I walked in, Ron greeted me with a warmth and professionalism that immediately put me at ease. His knowledge about the products and services was nothing short of impressive, demonstrating not just a surface-level understanding but a deep and nuanced grasp of what would best meet my needs.What truly set Ron apart, however, was his unwavering commitment to customer service. He went above and beyond to ensure that all my questions were answered and my concerns addressed. Ron's attentiveness and proactive approach made me feel valued and well taken care of.Ron helped me clear up an issue that had been ongoing for nearly a year, where no other company representative was able to help. Thanks buddy, you’re the man. I hope you’re told often what an asset you are to the Company! You certainly deserve it.- Sincerely, The guy that hated going to Bulgaria
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March 2024 by Richard Henderson
Got a new phone
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February 2024 by Joe Belanger
Worst store. The tall slow talking guy changed my insurance plan without consent. Specifically said not to change anything. Added additional features. Store manager refused to help with anything. Told me to call customer service. Customer service says call store. Absolute nightmare. Shady service. Don't go there.
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December 2023 by Michelle Miller
Associate was very rude when I went in to explain my issue and did not want to help out any. Seems that because I didn't want to upgrade and give them more money then I already doni was ko food for them. They day before when I was waiting to talk to someone he was very pushy with them. Not a good way to do business.
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December 2023 by Justice Sutherland
Ron is one of the best customer service representatives I have ever worked with. My dad and I walk in, with a semi-complicated request, we see Ron working with a couple and another person waiting. He informs us he will be with us as soon as he can. A father and son walk in behind us, and he informs them the same thing. Ron was the only person working in the store. He efficiently helped all four groups of us, and got us all out of there in no time. He was polite and knew his stuff!
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October 2023 by Thomas DeMasi
Tread lightly. These guy will come up with *any* lie to get a commission.I was looking for a prepaid sim kit to migrate my dad over from straight talk since Walmart and Best Buy were sold out. Slow talkin’ dude legit told me he needed to come in and buy a postpaid plan if he wants to keep his number.That’s an absolute lie! I recently switched from straight talk to att prepaid (mostly to avoid sleazy stores like this) and ported my number just fine. It’s the law that accounts in good standing can port their number to any carrier, prepaid or not.Again, be careful and get a second opinion if you use this store.
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October 2023 by Monica DiCarolis
I had excellent customer service. They listened to me and explained what had happened in detail.
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June 2023 by Mariah Marsh
Spent 4 hours there transferring my service to att. Many mistakes and errors. Thy didn’t transfer my number correctly and i left without the number i wanted. Very inconvenient and a big waste of my time. I should’ve stayed with Verizon.
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April 2023 by Scott Leatherberry
I called about a phone issue and the guy didn't want to give the time of day. He automatically assumed that the phone had been dropped and asked if I had insurance on it. He just want to take the easy way out!
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November 2022 by Tess
Jack was super nice. Even though they were very busy, they all seem to have a great attitude. I drove from Claremont, NH for that kind of service. Thank you!
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November 2022 by Sam Dee Jr
My experience with AT&T is nightmarish to say the least. So the will never get anything but 1 star. The gentleman working there however, were very cordial. One in particular was knowledgeable about the products and services.
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November 2022 by Cyrus Cross
The employee was friendly and helpful as well as able to help me rather quickly pay for. My pre paid
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September 2022 by Lily Trajman
Long wait times unless you luck out and nobody's in there, but once you can talk to a sales associate they're efficient, knowledgeable, and friendly.
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September 2022 by Casey Boule
Johnny was so friendly and super patient/helpful. Best experience I could have possibly had!
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August 2022 by Betty Martin
Johnny was awesome! He is knowledgeable, respectful, and courteous. We were helped right away and on our way home! Thank you immensely!
