PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption services. Reviewers have praised the store's excellent service, with the staff going above and beyond to address customer needs. The dog grooming services have been particularly well-received, with customers highlighting the great job done by groomers like Sarah. The dog training program, led by trainers like Beth H., has also received positive feedback. However, some customers have had negative experiences with certain groomers, such as Abigail, who did not meet their expectations. Overall, PetSmart is regarded as a comprehensive pet supply and services retailer, offering a wide range of products and services to cater to the diverse needs of pet owners. While the majority of customer experiences have been positive, the company should address any concerns regarding grooming services to maintain its reputation for excellent customer service.
Really cares about your pet and getting them the right food , treats , toys, or anything else your pwt may need !!!
March 2026
This is the second time I have been to this store and the checkout person has been the same. I feel bad for not getting her name, but she is so helpful and patient and I really appreciate that.
December 2025
What I like the most about PetSmart in Lebanon is that they always have a good stock and diversity of brands, options, etc. I wish our human stores were this efficient and courteous.
