“This is the second time I have been to this store and the checkout person has been the same. I feel bad for not getting her name, but she is so helpful and patient and I really appreciate that.”
“A few years ago I came to the store to buy a scratching board for my cat 🐈. Great products and service and the staff are very nice.
Tiger-J liked the scratching board and used it for a few years. The staff helped to bag my purchase.
The products are long lasting. A big selection of cat dishes, toys and scratching posts.
When I visited the animals, the staff showed me the animals and they handled the animals carefully.
Sometimes the store has fundraisers for animal shelters.”
“They had just what I wanted, directed me to it and I bought it. I also enjoyed walking around the store to appreciate the breadth of products they had available!”
“I recently started working in the Upper Valley and have started frequenting this location. I have chickens, have had Rodent issues due to chickens which Corey helped me out with. The lady who was a teacher once upon a time is now cashiering (sorry I forgot your name) is the sweetest. Often striking up a friendly conversation when lines are longer. I have never been successful in hitting on of the locations when a 90% off sale was Rolling out. The last 2 days I went in finally landing the 90% off and on night one 2 gentlemen helped me out and I spent quite a bit due to their assistance. Day 2 Corey helped me locate even more. In short my frequent stops and purchases in Lebanon are due to the staff. I do not shop other locations as frequently only necessity.”
“Excellent customer service from a friendly staff. We have bought several birds from them and they go out of their way to make sure we have the support we need. If they don't have a product you want, they will order for you. Highly recommend.Also, walking through the bird room and aquarium is an experience no one should pass up.”