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November 2023 by Fran L
I love that a real person answers the phone when I call. Then they help with my issue rather than forwarding me to a call center.In person, they are welcoming and helpful. Other banks could learn from this hands on service.
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October 2023 by Francis
I love that a real person answers the phone when I call. Then they help with my issue rather than forwarding me to a call center.In person, they are welcoming and helpful. Other banks could learn from this hands on service.
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August 2023 by Debbie
Update careful for this place. Last week they ripped a check i deposited then bounced it and tried charging me 15$. Get rid of the tellers at drivethru theyre slow and idiots! Been a customer here for years. I'm going to close my account soon. Been waiting days for my son's check to clear still hasn't. The ones at the drive thru in derry and londonderry are the rudest people I've ever dealt with. Mostly londonderry they will have you sit there and wait while they do nothing. Can't wait to be out of this bank. Advice? Get rid of your rude tellers
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August 2023 by Mark Rogers
Every time I go the drive up atm is not working, forced to go inside and wait in line for slow and rude tellers. Excuses are a regular. Time to move on
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March 2023 by KYLE LAPRISE
Needed just a debit card because mine broke. Teller asks me to wait for customer service. Sat there for 10 minutes with 3 separate people available, no one acknowledged me. Walked out and no one acknowledged me then either. Based off the 2.5 star average this place seems like the place to do business….
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May 2022 by Fred Bower
Went in to make a deposit today only to deal the a rude completely lacking in customer service teller. Her tone was unbelievable. We all can have bad days but when you are customer facing you need to try to be friendly. Crack a smile maybe. Worst banking experience ever.
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March 2022 by Eric Bennett
This TD Branch is exceptional. Has weekday daily hours till 6PM hours and until 1PM on Saturdays and even open on Sundays. This is fantastic and focused on serving people with busy lives. Most other banks are only open till 4PM daily. Visited this week on Friday, the branch was well staffed and was able to sit with Branch Manager to assist me with several complicated issues. This is a stark contrast with other large footprint banks.
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September 2021 by Deb and Ken Stott
Mark is a business professional with excellent customer service! So very personable as well as his attention to detail is phenomenal!
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September 2021 by Susan Mcvicker
I went in, Mark helped me fix an Error that the Nashua TD Bank didn't do order me checks, I waited 4 weeks to find Nashua never ordered them & I knew I should have gone to the Londonderry Branch, they have ALWAYS been extremely helpful, KEEP up the great work Londonderry Branch ???
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July 2021 by Samantha A.
Staff are incredibly nice and helpful! Susan was awesome and helped me figure out a banking issue. Her help, kind demeanor, and patience made a huge impact and turned the whole visit into such a positive experience.
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March 2021 by The Carpenter's Son
Bank is garbage $10 to cash a check is theft
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March 2021 by Jared Allan
$10 to cash a check?????? Hope you close down
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December 2020 by allen Knight
10 dollars to cash a check if you don’t have an account and the check is from the bank worst bank in the world
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November 2020 by Anna Andrada
If you make mobile deposit be careful if you need your money right away, you won’t see your money for 5 days they put a hold on my payroll check for no reason.when you call to ask they tell you they don’t know why, but you can always come in to the branch and make the deposit. Why do they have the Mobil deposit for then?
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July 2020 by Kev Mar
The wait was ridiculous. 10 cars, 2 windows at the drive up, and we waited 45 minutes on a Saturday.