TD Bank is noted for its exceptional convenience, with extended weekday and Saturday hours and even Sunday openings to serve busy customers. The branch is consistently well-staffed. Reviews highlight that a real person always answers the phone and provides direct help instead of forwarding calls to a call center. In person, staff are described as welcoming, helpful, and hands-on, with management personally assisting with complicated issues. This hands-on, accessible service is seen as a stark and positive contrast to other large banks.
It's a bank. The hours aren't as good as the y once were and the customer service is iffy. Lines are long and staff and people who actually actively help vs. making you wait for long periods of time are unfortunately far and few nowadays.
June 2026
The tellers a super friendly and get the line moving as quickly as possible.
February 2026
It’s not very often when I can say nice things about a bank, but Lucy, who answered my call not only help me with my situation. She actually made me laugh a little. If anybody from TD Bank is listening this employee is highly valuable to your company..
