Chase Bank
Banks
Hours:
786 Elm Street, Manchester NH 03101
Hours
About Chase Bank
Chase Bank is a business that receives mixed but generally positive reviews from its customers. Many customers praise the staff for their outstanding service and friendliness. Joy is frequently mentioned as an employee who makes the banking experience easy and hassle-free, and her helpful attitude is appreciated. Similarly, Darcie received compliments for her welcoming personality and informative assistance when opening a new account, making the process enjoyable.
However, some customers express disappointment over the absence of certain staff members, particularly noting that a key employee who previously provided exceptional help is no longer with the bank. This loss is seen as a significant setback, especially for those who valued their personalized assistance.
While customers appreciate the bank’s services, there are concerns about ATM access after hours. Customers suggest that allowing debit card access to ATMs when the bank is closed would improve their experience and prevent inconveniences like waiting for new cards or being unable to use the ATM.
Overall, Chase Bank is seen as a trustworthy and welcoming place to bank, with friendly staff and good service, but improvements could be made regarding ATM accessibility outside business hours. The branch locations and community involvement are also appreciated by new customers.
Most Recent Reviews
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October 2026
Elizabeth Ragazzo was a real joy to work with, and all staff were helpful, respectful, and kind. They answered all my questions quickly, thoroughly, and without making me feel ignorant for having asked.
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August 2026
Yesterday I went to open an account. And I was received by Elizabeth Ragazzo, who was phenomenal! She was so dedicated to explaining me everything in a way that I could see the enthusiastic personality on her. So professional and caring! Glad to be part of a bank where people truly care ❤
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May 2026
You have exceeded my expectations- thank you Elizabeth and Robert for all that you do .
More Comments(39)
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