Merrimack Street Volvo Cars is praised for its outstanding service and customer care. Customers consistently highlight the professionalism and friendliness of the staff, including salespeople and service representatives. Justin and Scott are noted for their patience and dedication, ensuring that customers feel informed and confident in their vehicle purchases. The sales process is described as smooth and efficient, with some customers receiving their new Volvos delivered directly to them. The service department also receives high marks for helpfulness, thorough explanations, and cleanliness after servicing vehicles. Randy and Jeanie stand out for their exceptional support, especially in urgent situations, making customers feel valued and understood. Overall, Merrimack Street Volvo Cars is recognized for its commitment to providing a pleasant and stress-free experience, whether buying or servicing a car.
Justin was absolutely wonderful been buying cars from them for over thirty years. Highly recommend .
October 2025
The best car buying experience. Alex was a fantastic help, walking me through every step of the way, and even delivering my new Volvo to me down in Boston. The entire process took just 3 days, and the Volvo rates on new/demo cars were unbeatable. Thank you, Merrimack Street Volvo!
September 2025
Thanks Scott for making this purchase so easy and stress free …you said give you 24 hours and ..you did it …It was a pleasure working with you :) I’ll definitely share my experience :)
