Where as most often there is excellent customer service and quick answers. This at least a 3. They often times go over my over limits balance just to return item and still take there 32 fee by redesignating as a return item fee. If it weren't for the 3 hr drive I'd already have it closed.
May 2023
Nice bank with really nice drive through...interaction was efficient, easy, and fast.
May 2023
Im very disappointed with the people in this bank. The last few visits have not been very accommodating in my opinion. As I've seen ladies reprimanding and yelling at a young man perhaps an under study of them. Made me very uncomfortable. I think they should take an employee anger management class. Unprofessional.
MVSB has been serving the essential banking needs of people, businesses, nonprofits and municipalities for over 150 years. As a mutual savings bank, MVSB has no stock-holders but rather operates for the benefit of its customers, employees and community. Since our founding, one thing has always remained true: caring is at the heart of everything we do. By building and nurturing relationships, we believe that we can cultivate a community where we all thrive. It all starts with caring about our customers and neighbors. Local branch offices located in Alton, Ashland, Center Harbor, Gilford, Laconia, Melvin Village, Meredith, Moultonborough, Plymouth, Portsmouth, Rochester and Wolfeboro.