AutoZone on Elm Street in Milford, NH is a leading retailer of auto parts, maintenance items, and car accessories. The store is consistently praised for its respectful, knowledgeable, and helpful staff. Customers highlight specific employees for their exceptional service, noting they are friendly, kindhearted, and patient. These individuals are described as amazing, honest, and a gift to the community, often going far beyond basic duties. Reviews detail instances where staff members provide super helpful and prompt assistance, answering questions and helping customers find the right parts for their needs. Employees are remembered for greeting customers with a smile, remembering previous interactions, and explaining installations clearly. They frequently offer to install parts like batteries and windshield wipers personally, even working patiently in freezing cold weather to ensure a job is done safely and correctly. Their honesty is also noted, with one customer recovering a lost wallet thanks to a staff member's care. The overall sentiment is one of high satisfaction and gratitude. Customers express that they only shop at this location because of the reliable, fast, and respectful service from specific team members. They feel the staff makes stressful situations much better and are the reason they remain loyal, grateful customers. The store is highly recommended for its combination of excellent parts and truly outstanding, heroic customer service.
Jesus and Charlie helped alot and got the parts in the next day. Very helpful!
April 2026
What great service from Alan & Jesus! Wonderful experience at this store! The lowest prices available here! Take the time to go out of your way to get to this location! The best experience for buying car parts, by far. They deserve more than 5 stars!
March 2026
Jesus went above and beyond to help me! I was very impressed with not only his professionalism but also his customer service and kindness. He was so helpful I wanted to leave a tip but he didn’t let me.
Just a good person and the world needs more of that.