Floor & Decor is a hard surface flooring store known for its extensive selection and everyday low prices. Customers can find a wide variety of quality in-stock flooring and installation products, including beautiful tile, elegant stone, and gorgeous wood. The store sources products directly from suppliers worldwide, ensuring customers receive exactly what they need at competitive prices. Additionally, Floor & Decor offers free design services and has a dedicated PRO services team for professionals. Many customers have praised the polite staff, noting that the store is clean and well organized. Some mention that while the price for certain tiles might not be the lowest, the quality is comparable to other chain stores, with less broken tile in a box. The bright lighting allows customers to see fine details of the products clearly, unlike darker warehouse suppliers. However, some items may need to be ordered ahead of time, so calling before visiting is recommended to avoid delays. Customers appreciate the friendly service and helpful staff, with one reviewer highlighting how Dave, the pro manager, was patient and very helpful, even assisting with loading items into her SUV after helping her find everything on her list. Overall, Floor & Decor stands out for its large selection, competitive prices, and caring staff, making it a reliable place for any flooring project.
Great selection and they stand behind their product
July 2024
You wont find this kind of great service and friendly staff in many places these days. Floor and decor has the right customer service formula. Not to mention by far the biggest tile and flooring selection there is. lets hope they keep it up.
May 2024
Victoria has the most Amazing customer service. Thoughtful and extremely helpful!!! We appreciate her help and opinions. We will be back to this store.
