“I love this little “mom and pop” hardware store. I don’t know who the proprietors are, but if I ever get to meet them, I’d like to shake their hand and tell them, “in this economy, hang in there!””
“Such a difference!
Have a stackable dryer that was damaging clothes making loud noises and unfixable and outdated. After half day of very frustrating call to manufacture with issues being understood and several transfers/disconnects happening, I turned to Home Depot. Was immediately directed to Wendy who was such a pleasure, went above and beyond searching for something compatible, trying to set everything up for me and complete my order after issues with my card, just to ensure I would not have to make a trip in otherwise. She was very patient and helpful and a pleasure to do business with! Much appreciation and thanks sent her way!”
“I bought a Craftsman table saw, but when I got it home, I found multiple parts to be missing from the box. Needless to say, I wasn't thrilled, but upon returning it, the customer service associate Kathy, turned my negative experience into a very positive one. She was kind, patient, understanding and very helpful. She aided me in exchanging my faulty table saw for a brand new one and even inspected the box with me to make sure it had all the required parts. It was much appreciated!”
“Friendly, Well stocked, hardware store. Service seems to be top priority here. They have quality products and well organized. Prices are a bit more than the larger stores. Always happy to go there. Recently, I bought 15 bags of mulch which they kindly put into the back of my truck for me. Being 64, it is very beneficial to me so I can take out the bag one by one to do my front lawn. 😀😃🙂”