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“Matthew was pleasant professional courteous and patient with this 77 year old trying to navigate switching over all family phones an ipad and a new watch.
If I were hiring for someone with his human relations skills, real customer service attitude and attention to detail, I would hire Matthew.
Wonderful experience. He took the stress away from the experience.”
10:30AM - 7PM
11 Canal St, Nashua
Mobile Phone Accessories
“They helped me because I forgot my pass code to get in the phone. Unfortunately they had to factory reset the phone but I am in and using my phone again.. thanks guys ..”
“Sean S at AT&T was awesome! He made switching carriers so easy and took the time to explain everything clearly. We ended up saving a ton of money, and it’s clear he knows his stuff.”
“The manager Dan was very helpful, professional, and answered all of my questions. I was in and out within minutes. I will return to this specific location again if I have issues in the future.”
“I wanted to leave kind regards about my experience with Dee. This was the first time I had even set foot in an ATT store in many years. Dee set me right at ease. I felt like I was talking to a close friend! She was able to lower my bill, and help me get a new phone… I was beyond happy and left the store overjoyed - I cannot stress enough what a blessing she was, and I sincerely hope she is recognized for her excellent customer service skills. Dee, thank you so much for all of your sweet help. I love my new phone! Sincerely, Katie”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Both Hope and Danny are excellent technicians with high integrity, who empower their customers.
Called in advance re needing to get a new battery (my phone battery was draining very quickly) and a new glass and frame, which they had in stock. Because I use my phone for work, Hope gave me the best times to come to minimize wait time, which gratefully did. On initial review, she discovered my glass shield protector was damaged, not the phone, and where to get a warranty replacement shield nearby. When they inspected my battery and did diagnostics, they discovered that 1) the battery had excellent health; 2) an app was draining 42% of my battery usage (which I deleted); 3) that I wasn't "closing" apps properly so were running in the background (and showed me the correct way) and 4) was keeping my screen "on" for 10 minutes vs 1 minute or less. By adjusting these 3 items, my battery would last longer. They not only didn't replace something not needed but they educated me as well. Very grateful for both. Expected to pay $210, and walked out with no bill. Very grateful for their honesty and helpfulness - highly recommend Hope and Danny, thank you!!”