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“The screen protector was applied quickly and perfectly. The person who applied is did *not* try to hard sell me a more expensive option. I really appreciate that.”
“They helped me because I forgot my pass code to get in the phone. Unfortunately they had to factory reset the phone but I am in and using my phone again.. thanks guys ..”
“Five + stars for Mark. He goes above and beyond. He definitely hooked us up with all the deals and setting up a new line. He was so knowledgeable and got it all done super quick too. We literally spent all day at Apple prior, trying to work out an issue that he knew how to handle in minutes. Promote him, he should be running the store.”
12 - 6PM
300 Main St #604, Nashua
Mobile Phones
“My Samsung S21 smashed, and I took it in, and Bernardo did an amazing job taking my whole phone apart and moving the mother board to a new screen for a low price.. my phone is 100 percent brand new, Bernardo was extremely helpful, and he's quick and friendly and honest.. definitely recommend to anyone”
“I could not be happier with Russell Cellular on Amherst St, Nashua. Especially Shaun R the store manager. He has taken care of my entire family making sure we have the best and most cost-effective plan and phones. We're now starting our second round of phone upgrades and Shaun is there for us.
Top notch store, top notch staff!”
“I just had a wonderedful experience here just the other day with the most helpful, kind, and professional sales woman named Klanieshua. She was able to work within my budget to help set me up with a whole living room set. If you have any questions or concerns I would recommend reaching out to Miss Klanieshua that is a sales representative in this store.”
“Sean S at AT&T was awesome! He made switching carriers so easy and took the time to explain everything clearly. We ended up saving a ton of money, and it’s clear he knows his stuff.”
“Awesome customer service ,I was able to keep the pictures of my daughter which means the world to me ! I would hope to see her everytime I need help with my phone.”
11AM - 6PM
356 Amherst St, Nashua
Mobile Phones
“The manager Dan was very helpful, professional, and answered all of my questions. I was in and out within minutes. I will return to this specific location again if I have issues in the future.”
11AM - 6PM
449 Amherst St, Nashua
Mobile Phones
“I recently switched my provider from Verizon to T-Mobile, using this store as my primary source. I worked primarily with Tiphani, who was very friendly, patient, and professional throughout. I spent over 2 hours in the store to get everything switched over, but I always felt taken care of. About 5 weeks later, I had to return for an issue that couldn't be resolved over the phone (after trying for 2 hours), and Tiphani quickly took care of it, and made sure to credit my account appropriately. I am gratfeul for the good customer service!”
“Raymon was great! We had a lot of questions and changed our mind about 5 times! I have never had a pleasant experience upgrading a phone and always dread this process but it was actually enjoyable! Very much recommend this location and ask for him!”
“I wanted to leave kind regards about my experience with Dee. This was the first time I had even set foot in an ATT store in many years. Dee set me right at ease. I felt like I was talking to a close friend! She was able to lower my bill, and help me get a new phone… I was beyond happy and left the store overjoyed - I cannot stress enough what a blessing she was, and I sincerely hope she is recognized for her excellent customer service skills. Dee, thank you so much for all of your sweet help. I love my new phone! Sincerely, Katie”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
12 - 5PM
87 Main St, Nashua
Mobile Phones
“Owner and store employee watched me struggle on crutches trying to open door. This set the mood for my initial visit. Once in and being helped tho things changed for the better. The gentleman I worked with was knowledgeable and was able to get me started and on the service with ease.Everything service wise has been great and I recommend this location. Don’t expect warm and fuzzy personalities but know the service provided will be top notch.”
“I got an advertisement from Consumer Cellular in the mail and calculated how much I could save by switching from AT&T so I went to Target to get more information and switch over. After waiting 20 minutes or so for the staff to finish with other customers I gave up and went to the AT&T store. The clerk at the AT&T store found me a plan that met my needs and cost $15 a month less than the plan I would have gotten from Consumer Cellular at Target. If Target weren't short-staffed I would have missed that opportunity. So thanks, Target, your short-staffing saved me a lot of money!”
“Great customer service You can all ways find some to help you out . If you need a price check you can get right away . The cashier can make a ajusment . They all so have great variety of products and good quality. Not like some of the other stores They wide isles are great enough to move The sleeves are stocked all so very clean and uncluttered Prices are very competitive. When you get great service why stop at the competition They have speedy check out .They will open a register for you if the line is too long”
10AM - 5PM
611 Amherst St, Nashua
Mobile Phones
“I recently had 5 plus hours with Verizon prepaid customer service online, at home, trying to upgrade from my Verizon Phone 6 plus to a Verizon iPhone 8 plus. Multiple calls and unbelievably frustrating. Something that should have taken 5 minutes, porting my Verizon account and number to the new phone, ended up a nightmare. Anyways - went into this store and they hooked me up in......FIVE minutes! Activated and out the door. Allen the manager was fantastic. Lesson learned - boots on the ground I guess.5 solid stars.”
“I stopped into this location on 05/10/2024 a little after 5:00pm or so. When I walked in I took a moment to find an employee by looking around and Raphael immediately noticed me and asked what he could help me with. I explained that I wanted to pay off my monthly phone bill, pay off my old iPhone 13 Pro (which broke a few days prior), and get the new iPhone 15.
He right away said that yes, we could do that. He directed me to pay my bill at a kiosk while he was arranging what was needed for my other requests. I had a little bit of trouble finding out my full balance, and he looked it up on the spot on his tablet and told me the full balance for me to type into the screen and make my payment.
Next, he told me that he was ready to start next steps and that he would return shortly with a quote. He returned in a timely manner and broke down all parts of the quotes, and answered all of my questions with easily understood elaborations.
He helped me set up my new phone in store, again answering my questions the entire time. It took around 20-25 minutes for my new phone to finish backing up from my old phone. During this time period he was very friendly and we shared a pleasant conversation, while he helped me through the different steps needed.
If you’re reading this before going into the store, request Raphael immediately! 10/10”
“The staff are very helpful and patient. I traded in my phone and Rayssa was very helpful! she walked me through how to transfer everything from my old phone to my new phone”
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“Matthew was pleasant professional courteous and patient with this 77 year old trying to navigate switching over all family phones an ipad and a new watch.
If I were hiring for someone with his human relations skills, real customer service attitude and attention to detail, I would hire Matthew.
Wonderful experience. He took the stress away from the experience.”