Pep Boys in Nashua, NH, is known for its exceptional customer service and expertise in auto care. The staff is dedicated to helping customers, even during closing hours, as demonstrated by a recent experience where technicians performed an oil change for a customer in need. Customers appreciate the competitive pricing, particularly for battery replacements, and the efficiency of services like tire installation and alignment. The waiting area is described as good, although some found it to be cold. Pep Boys also excels in handling issues that arise, providing support without extra charges for follow-up visits. The team is helpful and knowledgeable, with one technician receiving praise for resolving a rental car tire issue. While the scheduling system may occasionally lead to confusion, the overall impression of the service remains positive. With over 100 years of experience, Pep Boys stands out as a reliable choice for tire services and comprehensive auto repair, making it a trusted destination for all car, truck, and SUV needs. Customers are encouraged to visit or call for appointments.
They had a hard time to lift my truck as it has auto steps and their lift was not set up to do that ?
November 2024
silly staff, did not explain the inspection process, wasted my time and $
January 2024
I ordered tires online and had them shipped here for installation and alignment. They were able to get everything done as planned, and were super easy to work with.
